Omayma S.
Arabic-English Speaker
Morocco | Africa/Casablanca (USD)
$6/hr
Full-time : 30+ hrs/week
Full-time : 30+ hrs/week
0, Followers
ABOUT ME
I have over 5 years of experience in content moderation as a Subject Matter Expert resolving inquiries via the ticketing system empathetically, accurately, and on time. Investigating and resolving reported issues such as requests for account support or potentially abusive content. Gathering, analyzing, and utilizing relevant data to develop ways to improve the overall user experience.