Remote Other Job In Customer Support And Service

Customer Service Representative

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Purpose of Position:

Reply to customer emails and messages in a timely manner.

Responsibilities:

Answers customer emails and inbound chat messages using Zendesk and Hubspot.
Provides clarity to customers around the coworking and hosting service
Operates under direct supervision of Head of Operations
Creates the first customer support journal to update daily with new customer demands
Creates and updates content on our FAQ
Maintains a well-organized workflow

Skills and Knowledge Required: Zendesk, Hubspot, good writing

Education: High school diploma or equivalent, such as GED, required

Experience: 1 year or more of customer service experience preferred.

Job Type: 5-10hrs/week but be available to reply to inbound messages at any time
About the recuiter
Member since Nov 11, 2022
Manpreet Hans
from Caras-Severin, Romania

Skills & Expertise Required

Administrative Support

Open for hiringApply before - Oct 24, 2024

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$15.31

Cost

Offer to work on this project closes in 27 days!
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