Remote Other Job In Customer Support And Service

Customer Service Manager

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Our product is a paid monthly membership site. We provide live coaching, access to recordings and a community of 6,000 paying members and global meetups. We help people transform their lives.

We currently have 2 agents on email tickets and 1 on live sales chat. We have one contractor who takes the live weekly session and downloads/uploads the audio and video into the membership site.

Currently Im managing all of this loosely.

We need a Customer Service Manager to tie all of this together. To set out a customer care manifesto, take care of the entire team, build out a knowledge base, and run weekly meetings to seek improvement and celebrate achievement. We need a strong team and a good leader/manager will help create that.

It does not need to be full-time. Please provide in your bid all your past experiences relating to this. We want to know why this is for you.

About the recuiter
Member since May 20, 2018
Laura Wizman
from Kentucky, United States

Skills & Expertise Required

Administrative Support

Open for hiringApply before - Jul 17, 2024

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$17.25

Cost

Offer to work on this project closes in 13 days!
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