Salesforce Developer Needed (Service Lightning - Service Cloud)

As a Salesforce developer you are to work closely with key internal stakeholders to drive the successful operation of the Salesforce platform within our business.

You will be creating & implementing new workflows, keeping on top of all ongoing maintenance & providing continuous ideas on the improvements/enhancements of the system, based on user feedback & your own observation.

You will also work alongside multiple business stakeholders to assess requirements & develop solutions that will improve the user experience, aligning with the vision of our team & overall business strategy. Your goal is to be constantly evolving the system to make our peoples work lives as easy as possible!

Key Responsibilities:

- Collaborating with various internal departments to brainstorm / identify business problems & transform business needs into actionable requirements & functionality.

- Interacting directly with users to provide support for the Salesforce environment, especially related to customised applications, user permissions, security settings, custom objects & workflows.

- Assisting in running training sessions to ensure everyone in the business has necessary technical skills for their role to utilise the systems.

- Create reports, dashboards, grids, workflows, & integrations with 3rd party systems.

- Driving enhancements, optimizing performance & troubleshooting defects within Salesforce (includes developing Salesforce functionality to solve business problems).

- Building & managing reports & dashboards.

- Identifying & delivering process improvements in an ever evolving environment.

- Ensuring data between Salesforce & our partner systems is consistent & clean.

- Handling IT issues reported by users.

Key Skills & Experience

- 3+ years of relevant Salesforce Development experience.

- Sales and Service Cloud Experience.

- Must have experience using Salesforce Lightning.

- Relevant Salesforce certifications.

- Deep knowledge of Salesforce, user training, workflows, reports, page layouts, process builders, dashboards & content management tests & deployments.

- Strong attention to detail while working in a fast paced environment.

- A+ technical background.

- Excellent troubleshooting & problem solving skills.

- Ability to demonstrates maturity when taking on criticism & has the willingness to work with others, internal & external.

- Capability to communicate effectively with non-technical personnel.
About the recuiter
Member since Nov 11, 2022
Ravi Jain
from Florida, United States

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