Tech-products company with customers worldwide
Project overview:
Were looking for an experienced customer support agent to provide professional and friendly service through our email channel on Zendesk.
This person should have a passion for helping others and be able to stay calm under pressure.
This project requires:
- Customer support experience in a fast-paced environment
- Fluent writing skills in English
- Ongoing commitment
Working hours are flexible as long as no message is left unanswered for more than 24 hours.
We will have access to a monitoring page, you will be granted 3 late replies per week, after which the job will be closed.
The average amount of daily tickets is 28, most of them take just a couple of minutes to solve. We have developed a panel to aid you in the job, where you can quickly process refunds/replacements and other requests.
In your proposal, please share a brief summary of your experience.
Salary is 150 USD per month.","employmentType":["FULL_TIME","PART_TIME","CONTRACTOR","TEMPORARY","PER_DIEM"],"jobLocationType":"TELECOMMUTE","hiringOrganization":{"@type":"Organization","name":"Toogit","sameAs":"https://www.toogit.com/","logo":"https://www.toogit.com/images/toogit_logo_initial.png"},"identifier":{"@type":"PropertyValue","name":"Toogit","value":294929},"skills":["Customer Service","Customer Support","Email Handling","English","Zendesk"],"applicantLocationRequirements":[{"@type":"Country","name":"IN"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"USA"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Russia"},{"@type":"Country","name":"Bangladesh"}],"validThrough":"2024-10-24T20:42:13+05:30","url":"https://www.toogit.com/freelance-jobs/Mjk0OTI5"}
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