Remote Other Job In Customer Support And Service

General Virtual Assistant for Noodzakelijk Online

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Situation:
Due to personal reasons, my previous virtual assistant is on a leave for at least a month but most likely even longer so Im looking for a backup VA that can take over his tasks as quickly as possible to alleviate the pressure that is on my shoulders.

What will you do:
Tasks in the form of cards in Trello will be your main go-to place and the goal is to finish them up. Once finished up I will review them (if necessary, most tasks do not need my review) and you will continue on to the next card. Ideally, you can finish 2 big cards or up to 15 small cards per week.

Responsibilities:
As your tasks are in the cards, that is your entire responsibility and everything that comes with it to get it solved. I work on the principle that the VA searches for the solution(s) and executive upon them. I will be on the sideline providing answers to questions on a primarily yes/no basis.

The software you will be using:
- Trello
- Slack
- CRM (Freshdesk)
- Whatsapp
- Hangouts / Skype
- Google Services like Drive, Agenda, things like that

Salary:
3 dollars per hour

Workdays & Times
Every day for 2 hours together with the founder through screen sharing tracked by Toptracker. You can start immediately.

Note:
1. If the task seems hard or out of scope, dont quit but go on self-research or ask at forums to get help from more experienced users to explain to you how to do something. Extreme flexibility is required

2. It is mandatory to set deadlines in Trello cards you are working but you are free to set the deadline. For example, if you think you can do it in 3 days, you set the deadline for yourself at 3 days.

3. Responsiveness is crucial. A reply within 24 hours is the default.
About the recuiter
Member since Mar 14, 2020
Prakaash
from Oberosterreich, Austria

Skills & Expertise Required

Administrative Support 

Open for hiringApply before - Oct 27, 2024

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$15.28

Cost

Offer to work on this project closes in 96 days!
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