Remote Network And System Administration Job In IT And Networking

Evaluation of Central Monitoring Tools for Support Desk Ops Automation Tickets

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We currently use Jira Service Desk to manage tickets submitted by customers. We also have a variety of ops automation tickets that are created based on event triggers in our SaaS application, infrastructure, etc. At times these can create a lot of noise due to the volume of tickets created. I would like assistance in finding and evaluating some kind of central monitoring tool that can evaluate all of these notifications, either within Jira or externally, and synthesize the activity into actionable tasks.
About the recuiter
Member since Nov 11, 2022
Bharat Jeswani
from Kano, Nigeria

Skills & Expertise Required

software development 
Candidate shortlisted and hired
Hiring open till - May 15, 2024

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$19.13

Cost

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