Customer Service Representative (phone, chat, e-mail) in Italian

We are looking for a self-motivated, responsible, active candidate to fill the position of a customer service representative for our online shops.
Tasks and Responsibilities:
- Provide customer support via email, chat and phone.
- Consult new clients about products, ordering process, payment options etc.
- Provide support for existing clients: resolving clients complaints if any, answering questions about orders.
- Control clients orders to make sure they are timely delivered.
- Ensure that each customer receives outstanding service by providing a friendly environment.

Skills and Competencies:

- Experience in customer support services is a plus.
- Fluent English and Italian (both written and spoken).
- Fluency in French or Spanish is a big advantage.
- Ability to quickly and competently respond to clients
- Computer skills
- Logical mind, discipline, attentiveness, responsibility
- Stable internet connection from 50 Mbt/s and up and quiet environment.

Terms:
Working days are Monday to Friday.
This position is part time (3-4 hours a day).
About the recuiter
Member since May 20, 2018
Meldrum, Leeann
from Chollanam, South Korea

---

---

Offer to work on this project closes in 123 days!
Are you interested in this Opportunity?

Looking for help? Checkout our video tutorial
How to search and apply for jobs

How to apply? Do you have more questions about the Job?
See frequently asked questions