This position is a work from home.
Skills Needed:
Customer Focus
- Ability to empathize with and prioritize customer needs
- Uphold company values and respect every customer
- Exude patience and ownership with each customer
- Ability to resolve conflicts and set appropriate expectations with customers
- Ability to determine customer needs and provide appropriate solutions
Communication Skills
- Ability to communicate clearly and concisely with both external customers and coworkers
- Ability to document customer account activities thoroughly and concisely
- Comprehension skills-- ability to clearly understand and respond appropriately to the issues that customers present
- Composition skills-- ability to consistently compose a grammatically correct, concise, and accurate written response to customer issues
Problem Solving Skills
- Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome
- Ability to make appropriate decisions on behalf of the customer quickly and effectively
- Desire to continually learn
- Solution orientated and self-motivated
- Ability to effectively prioritize work time to ensure efficiency
Computer Skills:
- Fluency in Windows Operating Systems and Microsoft Outlook","employmentType":["FULL_TIME","PART_TIME","CONTRACTOR","TEMPORARY","PER_DIEM"],"jobLocationType":"TELECOMMUTE","hiringOrganization":{"@type":"Organization","name":"Toogit","sameAs":"https://www.toogit.com/","logo":"https://www.toogit.com/images/toogit_logo_initial.png"},"identifier":{"@type":"PropertyValue","name":"Toogit","value":365645},"skills":["Administrative Support","Chat Support","Customer Service","Customer Support","Data Entry"],"applicantLocationRequirements":[{"@type":"Country","name":"IN"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"USA"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Russia"},{"@type":"Country","name":"Bangladesh"}],"validThrough":"2024-09-23T05:54:54+05:30","url":"https://www.toogit.com/freelance-jobs/MzY1NjQ1"}
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