Customer representative Zendesk

We are looking for an expert customer service representative with experience working in E-commerce. We currently have one experienced member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word red and tell us about your previous customer experience.

Requirements:
- experiencing using Zendesk
- experiencing doing customer service for E-commerce stores
- using macros with zendesk will be fantastic

Responsibilities:

Respond to the customer requests on ZenDesk in perfect English
Issue refunds according to our refund policy
Re-send products to our customers when needed
Respond to all customer inquiries quickly
Communicate on WhatsApp daily with our team

Hourly rate 4$ per hours


About the recuiter
Member since Mar 14, 2020
Guy Laberge
from Granma, Cuba

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Offer to work on this project closes in 90 days!
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