Salesforce Developer Needed (Service Lightning - Service Cloud)

As a Salesforce developer you are to work closely with key internal stakeholders to drive the successful operation of the Salesforce platform within our business.

You will be creating & implementing new workflows, keeping on top of all ongoing maintenance & providing continuous ideas on the improvements/enhancements of the system, based on user feedback & your own observation.

You will also work alongside multiple business stakeholders to assess requirements & develop solutions that will improve the user experience, aligning with the vision of our team & overall business strategy. Your goal is to be constantly evolving the system to make our peoples work lives as easy as possible!

Key Responsibilities:

- Collaborating with various internal departments to brainstorm / identify business problems & transform business needs into actionable requirements & functionality.

- Interacting directly with users to provide support for the Salesforce environment, especially related to customised applications, user permissions, security settings, custom objects & workflows.

- Assisting in running training sessions to ensure everyone in the business has necessary technical skills for their role to utilise the systems.

- Create reports, dashboards, grids, workflows, & integrations with 3rd party systems.

- Driving enhancements, optimizing performance & troubleshooting defects within Salesforce (includes developing Salesforce functionality to solve business problems).

- Building & managing reports & dashboards.

- Identifying & delivering process improvements in an ever evolving environment.

- Ensuring data between Salesforce & our partner systems is consistent & clean.

- Handling IT issues reported by users.

Key Skills & Experience

- 3+ years of relevant Salesforce Development experience.

- Sales and Service Cloud Experience.

- Must have experience using Salesforce Lightning.

- Relevant Salesforce certifications.

- Deep knowledge of Salesforce, user training, workflows, reports, page layouts, process builders, dashboards & content management tests & deployments.

- Strong attention to detail while working in a fast paced environment.

- A+ technical background.

- Excellent troubleshooting & problem solving skills.

- Ability to demonstrates maturity when taking on criticism & has the willingness to work with others, internal & external.

- Capability to communicate effectively with non-technical personnel.
About the recuiter
Member since Mar 14, 2020
Amit Jain
from Kerala, India

---

---

Offer to work on this project closes in 60 days!
Are you interested in this Opportunity?

Looking for help? Checkout our video tutorial
How to search and apply for jobs

How to apply? Do you have more questions about the Job?
See frequently asked questions