Home Based - Technical Support Specialist

Looking for someone smart, hard-working, and technically competent with good English ability
We are willing to train the right candidate
Stay at home mothers and recent graduates are welcome to apply!

Primary Duties:
*We have a very low call volume (typically less than five calls per shift) and coverage is our primary concern
*Answer inbound technical support calls for TV, Internet, and phone customers
*Project confidence to the customer that their problem will be resolved
*Empathise with the customers frustration
*Guide them through the process of troubleshooting their problem over the phone
*If you are unable to solve the problem on the phone, schedule a local technician to fix the problem

Other Duties Include:
*Sales lead generation
*Outbound sales calls
*Improving technical documentation

Hourly rate is $3-$5 USD
About the recuiter
Member since Nov 11, 2022
Auromeera Technometrix
from Kochi, Japan

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Offer to work on this project closes in 60 days!
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