Salesforce BSA Madrid

- Candidate must be based in Madrid during the length of the project and has to speak fluent Spanish and English
- Facilitate requirements gathering & documenting detailed functional requirements
- Gather, create and document current and future business process flows.
- Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
- Responsible for carrying out business, testing and training requirements gathering;
- Responsible for workflow analysis, gap analysis and functional flows. Offers analysis throughout all phases of the project lifecycle.
- Tests salesforce configuration and setup knowledge is an added advantage.
- Provide support to Salesforce users in sales and service teams, and act as the primary point of contact for end-user support.
- Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
- Collaborate with end-users to create and maintain training materials.
- Manage relationships with stakeholders to achieve project goals
- Maintain collaborative relationships with external vendors to achieve project goals, where necessary.
- Participate in the evolution of team best practices, standards and policies
- Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
- Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.
About the recuiter
Member since Mar 14, 2020
Amulya Kumar Ro
from Uttar Pradesh, India

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