I am a ServiceNow Developer with expertise in several ITSM and ITOM modules. I am a Certified Implementation Specialist in Service Mapping and Discovery. I have in depth knowledge
on various ServiceNow utilities such as:
Client Scripts, UI Policies, UI Scripts
Business Rules, Script Includes, Access Control Rules, UI Actions, Workflows,
Service Level Agreements, Email Notifications, Dictionary configurations,
Schedule Jobs
Service Portal, Content Management System, Homepages, Reports, Surveys,
Social IT (Chat queue configuration)
Data load using Data Sources, Transform maps
Service Catalog
LDAP and SSO Integration and integrations with ServiceNow using
Webservices, Rest API, SOAP
Discovering CI using Discovery