• Typing of referral and other letters for GP’s via digital and written dictation. • Entering urgent / routine referrals on patient records. • Answering the telephone and dealing with queries from patients and hospitals etc. • Distributing incoming and outgoing post and information in relevant parties. • Chasing unpaid invoices. • Dealing with enquiries from patients of all backgrounds face to face. • Recording office expenditure and managing the budget. • Assisting in the recruitment of new staff, including training and induction. • Managing the surgery filing systems. • Keeping track of doctor’s busy diary, organizing travel arrangements, dealing with patients and visitors.