Customer Service and IT Support

By Joel O.

Cybersecurity Analyst
United States

About This Service

I excel at diagnosing problems quickly and communicating technical concepts clearly to non-technical users, ensuring a positive customer experience.

I have developed strong skills in assisting customers with their inquiries. troubleshooting technical issues, My technical expertise includes proficiency in various operating systems, network troubleshooting, and software support.

Troubleshot and resolve requests for network, software, office 365 and hardware assistance, primarily coming in the form of e-mail, phone calls, LANDesk, or Incident Monitor help tickets.

What seller need from the Buyer to get started?

What kind of infrastructure do you have in place.

Describe your required services in detail.

Esitmated cost is $99.84 & delivery in 2 days

Related Tags

Microsoft Office 365 Microsoft SCCM Helpdesk Support Windows Administration VPN 

About The Seller

Joel O. - Cybersecurity Analyst, from United States

I am a cybersecurity who safeguards an organization's systems and data by monitoring for threats, investigating breaches, and implementing security measures. Possess strong analytical skills and a deep understanding of IT and cybersecurity principles, working closely with IT teams to ensure robust protection against cyber threats.

Contact Seller

Frequently Asked Questions

How To Find Right Freelancer?

So here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.

How do I contact the seller before I place my order?

Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.

What is freelance service?

Freelance service is any fixed contract service. Designing, tax filing, software development with no full time commitment comes under freelance service.