Emails, chats and calls

By Nicole L.

Customer Care Representative
United States

About This Service

Maintain established service levels while providing an exceptional customer experience.

Perform data entry in an accurate, detailed, and timely fashion in the CRM system regarding all customer contacts.

Enter information into the CRM system while communicating with customers via phone.

Consistently provide customer service with courtesy, integrity and efficiency to meet customer and Company expectations.

Receive and respond to incoming calls, emails and written correspondence in a timely and professional manner.

Draft written response to communications received via phone, email and mail, and proofread for spelling, grammar and layout.

What seller need from the Buyer to get started?

First half of the proposed amount.

Esitmated cost is $478.13 & delivery in 7 days

Related Tags

Microsoft Outlook Microsoft Powerpoint IBM WebSphere Oracle Database Slack 

About The Seller

Nicole L. - Customer Care Representative, from United States

With my 5 year experience in Customer Support, I believe in solving every customers needs and providing the best expertise or services required for any job.

Contact Seller

Frequently Asked Questions

How To Find Right Freelancer?

So here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.

How do I contact the seller before I place my order?

Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.

What is freelance service?

Freelance service is any fixed contract service. Designing, tax filing, software development with no full time commitment comes under freelance service.