I will provide professional and responsive chat support service

By Muhammad Osama S.

Customer Service Specialist
Pakistan

About This Service

Welcome to my chat support specialist service! Need reliable and professional chat support to delight your customers and enhance your business reputation? Look no further!

What I Offer:

As a dedicated chat support specialist, I provide top-notch customer service through live chat to ensure your customers receive prompt assistance and personalized attention. Here's what you can expect:

Responsive Communication: I will engage with your customers in real-time, providing quick and helpful responses to their queries and concerns.
Professionalism: Your customers will experience courteous and professional interactions, leaving a positive impression of your brand.
Problem Resolution: I am skilled in resolving issues efficiently, ensuring customer satisfaction and loyalty.
Availability: Choose from flexible support hours to meet your business needs, whether it's during business hours, evenings, or even weekends.

What seller need from the Buyer to get started?

1. Access: Login credentials for chat support software and CRM systems.

2. Company Info: Overview of the company and key products/services.

3. Support Guidelines: SOPs, escalation procedures, compliance guidelines.

4. Communication: Preferred tone/style, templates, handling complaints.

5. Customer Info: Access to customer database if needed.

6. Schedule: Expected hours of coverage.

7. Metrics: KPIs and reporting format.

8. Communication: Preferred communication channels and frequency.

Esitmated cost is $8.00 & delivery in 1 days

About The Seller

Muhammad Osama S. - Customer Service Specialist, from Pakistan

I am a dedicated customer service professional seeking a dynamic role where I can leverage my expertise in CRM software to deliver exceptional customer experiences, optimize processes, and drive business growth Welcome! With 8 years in data entry and analysis, I excel in customer service—handling calls, emails, and chats professionally. I provide accurate data entry, meticulous cleaning, insightfu...

Contact Seller

Frequently Asked Questions

How To Find Right Freelancer?

So here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.

How do I contact the seller before I place my order?

Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.

What is freelance service?

Freelance service is any fixed contract service. Designing, tax filing, software development with no full time commitment comes under freelance service.

How quickly can you respond to inquiries?

I strive to respond to inquiries promptly within 10 Seconds, ensuring efficient customer service.

What languages do you support?

English & Urdu (For other languages I use translator)

How do you handle escalated issues?

I have experience handling escalated issues calmly and professionally, ensuring swift resolution and customer satisfaction.

Can you handle technical support inquiries?

Yes, I can handle technical support inquiries, troubleshoot issues, and provide step-by-step guidance to resolve customer problems.

Get The Best Similar Services

Find the best services that help you successfully meet your project planning goals and deadline

Find More Freelance Services