About This Service
Let us be honest, customers can be a handful especially when they are not heard, responded to on time, or satisfied.
So what will I do for you?
1.Taking care of your customer’s needs by providing helpful assistance before, during, and after the sale of a product.
2.Enhancing your customer experiences and improving relations by talking to them about the company and its products, whereas customer support is just one part of those interactions.
educate, recommend, and offer strategic advice in order to maximize the value of a customer’s investment in the company.
3. Possibly involve me in onboarding new customers, answering queries across all service channels, following up with customers, collecting customer feedback, as well as upselling products when appropriate.
4. This service can also be just managing your Social media Inbox to answer queries.
What seller need from the Buyer to get started?
Share with me areas where you are most challenged about and we can talke it from there.
Once we agree you can provide me with the below:
1.Access to the CRM account or List of customers
2.Product information & or scripts
3.Access to customer chat rooms to help resolve complaints live
4.Access to relevant teams to share reports/ complaints/feedback to
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