About This Service
I am Rakibul Islam and I specialise in customer service. With my experience, expertise and skills, I am committed to improving customer satisfaction. You can look forward to clear and effective communication as well as optimal order fulfilment on my part. I am committed to providing services that are both efficient and accurate. I aim to always provide the highest standard of support based on the valuable experience I have gained throughout my career.
Service Description:
- Respond to customer emails.
- Provide prompt and accurate solutions to customer issues according to our policy.
- Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
- Keeping track of troubled customers.
- Log tickets on Google sheet & communicate with the suppliers.
- Provide product information, process orders, handle returns, and troubleshoot technical issues.
- Document customer interactions and collaborate with team members to find solutions.
- Maintaining accurate records of customer interactions.
- Collaborating with the team to improve customer experience.