About This Service
I excel at diagnosing problems quickly and communicating technical concepts clearly to non-technical users, ensuring a positive customer experience.
I have developed strong skills in assisting customers with their inquiries. troubleshooting technical issues, My technical expertise includes proficiency in various operating systems, network troubleshooting, and software support.
Troubleshot and resolve requests for network, software, office 365 and hardware assistance, primarily coming in the form of e-mail, phone calls, LANDesk, or Incident Monitor help tickets.