About This Service
I am an efficient professional who has been consistently praised as focused by my co-workers and management. Over the course of my 6-year career in the BPO industry, I’ve developed a skill set directly relevant to the role you are hiring for, including conflict resolution, customer service, and customer satisfaction. Overall, I have demonstrated effective communication, critical thinking, and teamwork abilities in every aspect of my previous roles.
I worked as a customer support representative for E-Commerce account businesses before, namely Walmart, Instacart, DoorDash, Valyou and Blossom Flower Delivery. These organizations represent their business that circles around foods, retail products, consumables, furniture, flowers, etc. which my responsibilities rotate with order fulfillment, order processing, refunds, inquiries, concerns, etc.
Additionally, I'm familiar with the ticketing platforms such as Salesforce, Shopify, Gorgias and Zendesk which I can say is one of my advantages. I hope you will agree that I am the type of competent and competitive candidate you are looking for.
I look forward to elaborating on how my specific skills and abilities will benefit your organization.
What seller need from the Buyer to get started?
Here are the things that I need to know:
1.) Product or service
2.) Processes or knowledge base so that it can be properly explained.
3.) Policies
4.) Time of support