help with resolving conflict issues when setting up eway credit card payment on a woocommerce site.

we have a woocommerce site I will share a complete data with shortlisted candidates
we have installed the correct plugin for the eway service and added in the correct api and password. we tested on a staging site with no active plugins, except woocommerce ones and changed the theme back to storefront and the eway payment gateway works fine. but it will not work on our site as it is. both eway and woocommerce help have advised that we will need to check which plugin and or if any custom coding on our site is blocking the sending of information from our website to the eway payment gateway to complete the transaction. we currently can enter the credit card details , woocommerce requests the 3 digit ccv to verify card and then you submit. at this point the transaction just fails. we have checked the status and logs and there is no transaction history . the eway gateways is currently deactivated onthe site to prevent customers from trying to use it
About the recuiter
Member since Nov 11, 2022
Shashi Saurav
from England, United Kingdom

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