Remote Other Job In Customer Support And Service

Amazon Seller Central Virtual Assistant

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We are currently looking to fill a position for handling customer inquiries on Seller Central accounts. Inquiries will be managed via Zendesk.

We are a team of highly dedicated marketplace professionals who specialize in helping businesses build a healthy Amazon presence. Our services include Account Management, Listing Creation, SEO, Sales Analysis, and more.

Examples of inquiries are:

- Price Updates
- Listing Updates (description, title, bullet points, keywords)
- Fix inactive/suppressed/closed listings
- Fix listing errors (duplicates, orphan listings)
- Merge listings
- Photo uploads
- Reimbursement claims
- Cubiscan Requests

Frequent Support Requests:

- Custom Order Reports
- What is Brand Registry?
- Why is some of my money in reserve?
- Will amazon take money out of my bank account?
- What is in the amazon fees that they are so high this month?
- When will my shipment be received by Amazon?

Hours are somewhat flexible but the ideal times for work is at least 8 hours per day, anytime between 8 AM to 7 PM EST. Minimum of 5 days per week.
About the recuiter
Member since Mar 14, 2020
Vishal Patodia
from Victoria, Australia

Skills & Expertise Required

Administrative Support

Open for hiringApply before - Sep 16, 2024

Work from Anywhere

40 hrs / week

Hourly Type

Remote Job

$15.25

Cost

Offer to work on this project closes in 30 days!
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