Operations Engineer/ System Administrator

Responsibilities

- Assist with various implementation projects as they relate to Azure, Intune, and Office 365

- Maintain Azure security Compliance relating to HITRUST certification

- Administration of AlignCare Azure Active Directory

- Hands-on project work will include on-boarding new customers into AlignCare Managed Services offerings

- Administration of AlignCare offering via Web Administration portal.

- Office 365 deployment, administration, upgrades and integrations

- Provide VIP and white glove / concierge end user support including training new clients on the features and use of Microsoft Cloud Technologies (Office 365, Azure, and Intune)

- Day to day administration of O365, Intune, and Azure AD including policy and configuration changes

- Learn and expand your Azure and Cloud Security skills, eventually assisting with IaaS support including provisioning VMs, network and storage resources

- Perform direct follow-up with clients regarding remediation where appropriate

- Interface with other elements of the client support structure including tracking client issues, updating client tickets and ensuring closure

- Documentation of customer configurations (Visio Diagrams, project deliverables) as needed

- Virtualization and Infrastructure-as-a-Service Cloud environments

- Networking concepts: TCP/IP, routing, firewalls, NAT, VPN, VLAN, DNS

- Common protocols: HTTPS, FTPS (SSL) and SFTP (SSH)

- Advanced knowledge of Microsoft user & server operating systems

- Microsoft server software: IIS, SQL Server

- Mission critical data backup and recovery

- Network monitoring, threat detection/prevention, alerting and response

- Centralized, reviewed and planned operating system and 3rd party software upgrades

- The deployment, monitoring and maintenance of multi-tiered web applications

- Configuration of Vulnerability Management tools e.g. Qualys

- Strong analytical & problem-solving skills

- Strong organizational skills

- Strong written and verbal communication skills

Qualifications

- Bachelors degree in Computer Science, Information Systems, MIS or a related technical discipline is preferred

- One to four years of relevant hands-on administration and support experience with Microsoft Office 365 is required

- Prior MDM administration, Microsoft Intune experience is preferred

- Azure AD administration experience, including policy and configuration changes, would be beneficial

- Any relevant hands-on experience implementing, administering or supporting Azure (IaaS) or Cloud Security would be a plus

- Strong customer service skills and end user support experience

- Some experience training end users on the use of Office 365 features and functions

- Strong foundational knowledge of and hands-on experience working with Microsoft Windows architecture including general knowledge of system management best practices for Microsoft

- Some knowledge of or any relevant hands-on experience performing migration of customer data and applications to a managed service environment is a plus

- Current Windows certification is preferred.

Please note successful candidates will be subject to an identity check.
About the recuiter
Member since Aug 31, 2017
William S.
from Minnesota, United States

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