Absolutely, Vicidial is a widely used call center CRM known for its rich set of functionalities. Observability is a critical aspect of any CRM, including Vicidial. Customized dashboards can greatly enhance observability by providing real-time insights into various aspects of the call center operations.
These dashboards can offer valuable information such as call volumes, agent performance metrics, call durations, conversion rates, customer satisfaction scores, and more. With such comprehensive data at hand, managers can make informed decisions to optimize the performance of different branches of the call center.
By leveraging the power of customized dashboards in Vicidial, businesses can enhance efficiency, streamline processes, and ultimately improve customer satisfaction.
I only require a CentOS server with remote access, which could either be a cloud VPS server or a local server. It should be accessible with rremote access tools like SSH
Esitmated cost is $218.87 & delivery in 2 days
I am from Madagascar and hold a Master's degree in Infrastructure and Cyber Security. Over the years, I have gained experience in various domains including Vicidial, FreePBX, Zabbix, Metabase, Jenkins, network penetration testing, web service conception, web scraping, VPN conception, and more. Since 2020, I have been involved in a wide range of IT projects, both large and small. With my di...
Contact SellerSo here are four main steps to follow when searching for freelancers:
1) Inspect. Before you consider searching for the right freelancer, have a clear vision of what the project is about.
2) Shortlist. Once you've examined each freelancer that is bidding, you can now think about making a short list.
3) Interview.
4) Hire.
Within the service page, you will see a 'Contact Seller' button at right side. We recommend contacting your seller before placing your order, especially if you have specific requirements.
Freelance service is any fixed contract service. Designing, tax filing, software development with no full time commitment comes under freelance service.
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